Frequently Asked Questions
Don’t want to use the form? Send us an email directly at [email protected]
We’re StarCoing Savings, an authorized third-party coin reseller selling StarMaker Coins to accounts worldwide! We sell coins at a discounted rate, to give you a better deal.
It typically takes only a few minutes. Our staff receives the order, verifies that the information is correct, and then transfers the coins in-app. Please allow a few minutes for the coins to appear in your app.
The following may help:
Try a different web browser, a private/incognito window, or try a computer if you’re on a phone. Sometimes older versions of browsers or adblocking plugins can affect checkout progress.
If you’re still having difficulties, you can contact us at [email protected] or use form on our contact us page.
As we’re a third-party coin reseller, we’re unable to help with your account inside of the StarMaker app. If you’re experiencing any difficulties inside the app, please contact StarMaker at [email protected].
If you’re experiencing any difficulty on our website or have any questions about purchasing coins with us, you can use the form on our contact us page.
We accept major credit cards such as Visa, Mastercard, Discover and JCB. We also accept Visa Debit.
We have a newsletter that you can sign up for. The newsletter will let you know about contests, any updates about our store, exciting promotions and sales we’re having, and even automatically has you entered into a free weekly draw for 1000 coins! Click here to join the newsletter.
Yes, you can! At checkout, enter the StarMaker ID you’d like the coins to be sent to. Please note you need to enter the ID of the StarMaker account NOT the nickname.
We offer a variety of different-sized coin packages, so you can mix and match and add any amount of coin packages to your cart to suit what you’re looking for.
Unfortunately, as there is no way to send the coins back, we’re unable to provide refunds. Please ensure the StarMaker ID specified in the checkout is the correct account ID to prevent any issues.
Still need help?
Get in touch with us
Need help? Email us directly at [email protected]
We’re open for coin sales and customer support 24 hours a day, 7 days a week.
StarCoin Savings, 954 King St West, Toronto ON, M6K 3L9. All orders are final and may be susceptible to taxes.